Terms & Conditions
You must be over 21 and over the legal age in your state or province to buy or use this product.
It is your responsibility to inspect all of your items upon receipt of the shipment. Any claims for DOA, missing parts or damage must be reported within 48 hours of receipt of goods according to the tracking info. There will be no exceptions to this policy, making statements like 'I just noticed it', or 'I just now opened the item' or 'I didn't notice it earlier' or 'I didn't know', or 'I was on vacation/out of town' will not change the enforcement of this policy. We do not guarantee compatibility between items. If you have any questions about compatibly please ask before placing your order. We will not accept returns due to incompatibility.
We ship all direct to consumer packages via USPS, FedEx, UPS, and other freight services for bulk orders. It is our responsibility to package and ship all items that are purchased, however due to using a third party shipping company we do not have any control over the package once it has shipped. We are not responsible for any damaged, partially missing, lost, misrouted, delayed or not delivered shipments. If any such issues arise you must contact and work with the freight company directly to resolve the issue.
The products offered by Ugly (We Are Ugly, LLC) are intended for use by responsible adult users over the age of 21 (and the legal smoking age of your state), and are not intended for pregnant or nursing women, children, people with or at risk for heart disease, high blood pressure, diabetes, asthma, or those who are sensitive to nicotine, polypropylene glycerol, or vegetable glycerin. Nicotine is highly addictive and may be dangerous to your health. Nicotine is highly addictive and habit forming. Keep out of reach of children and pets.
Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Warranties—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or the omission of any share price information or the transmission thereof, or for any actions are taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of terms—If there is a conflict or a contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of the state of Michigan, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Michigan courts located in Oakland County, Michigan, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
Image & Content Usage:
If you plan on using our images, videos, text, or products in general, you must have written permission from us stating so. Any violation will result in legal action.
Stacking Batteries Warning:
Ugly (We Are Ugly, LLC) does not suggest stacking batteries in a metal or other material tube mod of any kind and will not be liable or responsible. We advise you not to. If you stack, you are doing so at your own risk.
Lithium-Ion Battery Warning:
CAUTION: when working with Li-ion cells, they are very sensitive to charging characteristics and may explode if mishandled.
User should have enough knowledge on Li-Ion rechargeable batteries in charging, discharging, and assembly before use.
Put the batteries in fire-proof container.
Never leave batteries unattended when charging or while in use.
Do not put batteries on wood surface or carpet when charging. Make sure to charge in Fire-Proof container.
Correct, Rechargeable Batteries should only be used. Non Rechargeable batteries that are used, then charged, create a safety hazard. Do not use or charge NON-RECHARGEABLE
Batteries in Ugly Vape Devices.
We are not responsible for damage of any modification to the batteries in form or shape.
We are not responsible for any damage caused by misuse or mishandling of Li-Ion batteries.
We Are Ugly, LLC will not be held liable or responsible for the use and/or misuse of its products, which include, but are not limited to electronic cigarettes, Li-Ion batteries, and/or e-Liquid. Customers and Users should use it at their own risk.